At inz9, your privacy is more than a legal obligation — it is a core value we uphold every day. This document clearly and honestly explains how inz9 collects, uses, stores, and protects the personal information of our Malaysian players.
Six layers of privacy protection that inz9 upholds to keep your data secure at all times.
All communications between your device and inz9's servers are protected by 256-bit SSL encryption — the same security standard used by Malaysia's major banks such as Maybank and CIMB. Your personal data and transaction details are never transmitted in plain text.
Your personal information stored in the inz9 database is also separately encrypted. Even in the event of an unforeseen security incident, the stored data cannot be read without the encryption keys held exclusively by the inz9 system.
Access to players' personal data within the inz9 system is restricted to staff who genuinely require it to perform their duties. All access is logged and monitored automatically. No inz9 staff member is able to access your account password.
Inz9 is fully compliant with Malaysia's Personal Data Protection Act 2010 (PDPA). This means your data is collected, processed, and used in accordance with the principles established under Malaysian law, including the principles of consent, purpose, and security.
Inz9 has never and will never sell, rent, or trade your personal data to any third party for marketing or commercial purposes. Your information belongs to you — it is not a business asset for inz9 to commercialise.
Inz9's data protection systems are regularly audited by both internal security teams and qualified third parties. Any identified vulnerabilities are addressed promptly. inz9 also maintains a clear incident response procedure in the event of a data breach.
This Privacy Policy is published by inz9 (the platform accessible at inz9.click) and applies to all users who register an account, browse the website, or use any services provided by inz9. This document explains in detail how inz9 collects, processes, stores, protects, and in certain circumstances discloses your personal data.
Inz9 takes its responsibilities as a data controller very seriously. We operate in accordance with the requirements of the Malaysian Personal Data Protection Act 2010 (PDPA), and we are committed to ensuring your personal data is handled transparently, securely, and responsibly at all times. By registering an account or using the inz9 platform, you consent to us processing your personal data as described in this Privacy Policy.
Quick Summary: inz9 collects data necessary to manage your account, process transactions, and comply with applicable laws. We do not sell your data. You may request access to or deletion of your data at any time by contacting us.
Inz9 collects various types of personal data depending on how you interact with our platform. Below are the categories of data collected:
| Data Category | Example Information | How It's Collected |
|---|---|---|
| Identity Data | Full name, MyKad number, date of birth, gender | Registration & KYC |
| Contact Data | Malaysian phone number, email address, residential address | Account registration |
| Financial Data | E-wallet account numbers, bank account numbers, transaction history | Deposits & withdrawals |
| Gaming Data | Betting history, games played, account balance | Playing activity |
| Technical Data | IP address, device type, web browser, cookie data | Collected automatically while browsing |
| Communications Data | Live chat records, support emails, feedback | Support interactions |
Inz9 only collects data that is strictly necessary for legitimate purposes. We do not collect sensitive data such as health information, religious beliefs, or political affiliations unless specifically required by applicable law.
Inz9 processes your personal data for the following purposes, each of which has a valid legal basis:
inz9 will not use your data for any purpose beyond those stated above without first obtaining your renewed consent.
Inz9 does not sell, rent, or trade your personal data. However, there are limited circumstances in which inz9 may need to share your data with trusted third parties:
In all cases above, inz9 shares only the minimum data necessary for the stated purpose. inz9 does not share your data with advertising companies, data brokers, or social media platforms for marketing purposes without your explicit consent.
Inz9 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or loss:
Important: While inz9 takes all reasonable steps to protect your data, no system can be guaranteed 100% secure. You are also responsible for safeguarding your inz9 account login credentials. Do not share your password with anyone, and always log out of your inz9 account when you are done — especially on shared devices.
Inz9 retains your personal data for as long as your account is active and for the periods required thereafter in accordance with legal and operational obligations:
Once the applicable retention period expires, your data will be securely deleted or anonymised in accordance with approved procedures. Anonymised data cannot be traced back to you and may be used for aggregate analytics purposes.
As an inz9 player based in Malaysia, you have the following rights regarding your personal data under the Malaysian PDPA:
You have the right to request a copy of the personal data inz9 holds about you. Such requests will be processed within 21 business days and may be subject to a reasonable administrative fee.
If you believe the personal data inz9 holds about you is inaccurate or out of date, you have the right to request a correction. Updates will be made within 14 business days of the request being received and verified.
You may request the deletion of your personal data. However, this right is subject to minimum retention obligations required by Malaysian law. Data needed for legal compliance cannot be deleted upon request.
You have the right to object to the processing of your data for direct marketing purposes at any time. inz9 will cease using your data for such purposes immediately upon receiving your objection.
You have the right to receive your personal data in a machine-readable format (such as CSV or JSON), enabling you to transfer it to another service provider of your choice.
For processing based on your consent (such as marketing communications), you may withdraw that consent at any time without affecting the validity of any processing carried out prior to withdrawal.
To exercise any of the rights above, you may contact the inz9 privacy team by email at support@inz9.click with the subject line "Data Privacy Request", or via live chat on the platform. inz9 will respond within 21 business days. We may require identity verification before processing your request to ensure the security and privacy of your data.
Inz9 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device by your web browser.
Inz9 uses the following types of cookies:
You can manage and delete cookies through your web browser settings. However, disabling essential cookies may affect the functionality of the inz9 platform.
Game providers and technology service providers that partner with inz9 may operate outside Malaysia. In such cases, your data may be processed on servers located outside Malaysia.
Inz9 ensures that any cross-border data transfers are conducted with adequate safeguards in place, including:
The inz9 platform is intended solely for adults aged 18 and above. inz9 does not knowingly collect, process, or store the personal data of individuals under the age of 18.
Should inz9 discover that personal data of a minor has been collected inadvertently, we will take the following steps immediately: close the relevant account, delete all associated data, and return any available funds to the responsible party. If you have reason to believe that a child under 18 has registered an inz9 account, please contact us immediately at support@inz9.click.
Inz9 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our privacy practices, legal requirements, or developments in inz9's services.
You will be notified of any material changes to this Privacy Policy via an in-platform notice on inz9, an email to your registered address, or a push notification at least 14 days before the changes take effect. Your continued use of the inz9 platform after the effective date of any amendment will be deemed acceptance of the revised Privacy Policy.
The latest version of the inz9 Privacy Policy is always available on this page. The "Updated" date at the top of this document indicates when the last material amendment was made. We encourage you to check this page periodically.
If you have any questions, concerns, or requests regarding this Privacy Policy or how inz9 handles your personal data, please contact us through the following channels:
Complaints to Authorities: If you are not satisfied with how inz9 has handled your privacy complaint, you have the right to lodge a complaint with Malaysia's Department of Personal Data Protection (JPDP) or the relevant authority. However, we encourage you to contact inz9 first so we have the opportunity to resolve the matter directly with you.
Simple answers to the privacy questions most frequently asked by inz9 Malaysia players.
This Privacy Policy forms part of the legal framework governing your use of the inz9 platform. It should be read together with Terms & Conditions and Responsible Gaming Guide inz9. In the event of any conflict between these documents on matters of privacy, this Privacy Policy shall take precedence. If you have any questions regarding privacy, please contact us at support@inz9.click. We operate 24 hours a day, 7 days a week to assist you.